Vimmera Assistants: AI for Your Tasks

The right assistant for your everyday work

Companies work with different systems, specialist terminology, and processes. That is why there is no single assistant that can handle every task equally well. Vimmera offers tried-and-tested standard assistants for typical tasks in everyday business. They can be used as a starting point right away and, if needed, adapted to your knowledge resources, language, processes, and technical requirements.

A Vimmera assistant does more than simply answer questions. It can search company knowledge for information, create and structure content, analyze data, and—if the appropriate interfaces and permissions are configured—prepare or carry out tasks in connected systems.

In Vimmera Studio, assistants can be connected to company knowledge from Vimmera Cortex, specialized tools, and existing systems. This turns individual AI functions into practical everyday helpers that provide support wherever work actually gets done.

Vimmera Secretary: Your personal office and work assistant

Vimmera Secretary supports you with communications, appointments, documents, and recurring tasks. It can access connected email and calendar programs and can be operated using natural language. Describe what you want to accomplish—the Secretary handles the search, wording, and preparation of the next steps.

Emails in your style

The Secretary can write emails according to your instructions, taking your choice of words, tone, and preferred writing style into account. It drafts content, adds relevant information from approved knowledge sources, and can prepare attachments such as meeting minutes, presentations, or Excel files.

But that’s not all: your Secretary also checks the content and adds information you would otherwise have to research yourself.

Drafts can then be saved in your email program. Whether a message is sent automatically or first made available for review depends on the configured rules and approvals.

Appointments, tasks, and meeting rooms

You can also use your calendar with natural language. The Secretary helps you create appointments and tasks, set reminders, or book available meeting rooms. If the required calendar information is available, it can find suitable time slots for a meeting and prepare appointment suggestions.

By voice, on mobile, or on a PC

With the Vimmera VibeKey, you can operate the Secretary wirelessly via Bluetooth and voice. You can also use it on a smartphone, tablet, or a PC as usual. This means support is available even when you are away from your desk.

ERP and CRM without unnecessary typing

If the Secretary is connected to your ERP or CRM systems, you can also retrieve or enter information using natural language. For example, it can add customer notes, update accounts, create tickets, or compile statistics on support cases.

Support goes beyond transferring individual texts. The Secretary can analyze data and prepare results for further processing: analyze an Excel list, add relevant details to a case, generate statistics and a chart, or prepare a quote. The steps possible depend on the available interfaces, configured processes, and access rights.

Vimmera Secretary is already available as a standard assistant and can be tailored to your company’s work environment.

The Translation Assistant: Translate documents accurately while preserving their formatting

Translating individual emails or short texts is a simple task for modern AI. The Translation Assistant also supports tasks where specialist language, consistent terminology, and a usable document are important.

Have entire documents translated—for example, contracts, expert reports, manuals, or presentations. Company-specific terms, technical vocabulary, and preferred phrasing can be taken into account. The translation is prepared so that its structure and formatting remain as close to the original as possible.

Scanned or handwritten content can also be processed, provided it is sufficiently legible. This makes it possible not only to translate documents, but also to make them accessible for further work within the company.

The Customer Service Assistant: Understand inquiries and handle cases

The Customer Service Assistant can be used via web chat, a ticketing system, or email. It answers frequently asked questions from customers and employees, searches for relevant information, and handles inquiries over multiple stages of a conversation.

If information is missing, it asks targeted follow-up questions. It can review and summarize incoming emails and documents, and assign them to the right request or case. For technical questions, it can access product knowledge, manuals, service documents, and previous support information—if these are connected.

This allows the assistant to handle recurring first-level support tasks and prepare employees to handle more complex cases. Depending on the process, it can, for example:

• Answer customer questions and compile information from the knowledge base
• Ask follow-up questions when important information is missing
• Sort emails and documents by topic and prepare tickets
• Identify technical information or possible next steps
• Perform calculations and prepare quote drafts
• Summarize the conversation for handoff to employees

This can significantly speed up many tasks that would otherwise require employees to spend a long time searching and gathering information from multiple sources. Processing can take just seconds

The Web Search Assistant: Research that starts with your question

Googling is a thing of the past. Instead of working your way through a long list of search results, simply describe what you want to find out. The Web Search Assistant understands the context of your question, generates suitable search queries, and can use multiple search engines in parallel.

It gathers relevant information, presents a clear summary of the results, and lists the sources used. This helps you move from searching to getting the actual work done more quickly.

The assistant can help with, for example:

• Competitor and market analyses
• Research on products, manufacturers, and services
• Searching for technical or specialist information
• Comparing different solutions
• Preparing for meetings, presentations, and decisions

This makes research not only faster, but also easier to

The AI Engineer: Bringing together specialist knowledge, calculations, and technical documents

The AI Engineer supports demanding technical tasks. It can prepare and perform calculations, analyze drawings and documents, bring together information from different documents, and prepare results for quotes or further planning.

Possible applications include, for example:

• Ventilation design and room-related calculations
• Heating load calculations and technical preliminary assessments
• Analyzing drawings, plans, and technical documents
• Compiling relevant product and project data
• Preparing cost estimates and quotes
• Researching and preparing technical reference information

You can describe your task in natural language. The AI Engineer searches for relevant details, organizes the information, and helps with the next step. Where calculation requirements, standards, or safety-related decisions are involved, the results can be incorporated into an appropriate review and approval process.

Vimmera Coder: Programming support for ideas and applications

Vimmera Coder supports software development and maintenance. It can design and explain code, analyze errors, revise existing programs, and contribute to developing small to medium-sized applications. It can help with many widely used programming languages.

This makes it possible to develop digital helpers for specific tasks more quickly, such as a small analysis tool, an internal application, or an automation for a recurring step in a workflow. Employees without extensive programming experience can also describe an idea and work with the Coder step by step to turn it into an initial prototype.

The Coder can also work with a development team and help extend existing software or pinpoint problems. Requirements relating to architecture, data protection, security, and compliance can be taken into account as part of the working context. Code and applications can then be tested and reviewed to suit your company.

AI-assisted programming is also an important part of daily development at Vimmera itself. The Coder helps us try out ideas faster and tackle development tasks more efficiently.

What if your use case isn’t listed yet?

The assistants described here are a starting point. Further possibilities emerge when company knowledge, tools, and systems are connected. These include meeting and transcription assistants, onboarding support, document research, internal knowledge assistants, sales and quoting processes, and specialized technical helpers.

Some tasks can be handled by a single assistant. Others benefit from connecting multiple specialized assistants and functions into a seamless workflow. Vimmera will work with you to develop the right approach—based on existing standard assistants and tailored to your actual needs.

Get started with an assistant that fits your task

Whether it’s an email, customer inquiry, technical calculation, research, or software idea: a Vimmera assistant makes AI useful for specific tasks. You can start with a tried-and-tested standard assistant and adapt it step by step to your language, knowledge, and processes.